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ServiceNow Isn’t Just a Platform Upgrade, It’s a Talent Upgrade
Most leaders treat a ServiceNow rollout like a technology project. Done well, it absolutely improves operations and customer experience, but the bigger win is what it does for your people. A thoughtful implementation creates space for your team to step into new roles, build new skills, and uncover hidden strengths, so the organization is stronger long after the consultants leave. That’s the Forever Human way.
Tracey Cesen
Nov 30, 20251 min read


Is self-implementing a good choice?
Don't let your ServiceNow investment go to waste. Partner with an expert who can help you and your team navigate the complexities and achieve your goals. We have flexible engagements that can combine our team with yours, too!
Tracey Cesen
Aug 25, 20251 min read


Getting business partners excited about ServiceNow (yes, it's possible)
A combination of design thinking workshops, stakeholder interviews, and reverse demos help uncover opportunities from business lines to leverage ServiceNow for substantial ROI.
Tracey Cesen
May 5, 20252 min read


ServiceNow for Education - who cares? Managing your institution version
ServiceNow s actually a killer, AI-powered workflow engine that can unify the silos and improve student outcomes when creatively deployed.
Tracey Cesen
Apr 6, 20251 min read


ServiceNow for Education - who cares? Student Impact edition
ServiceNow s actually a killer, AI-powered workflow engine that can unify the silos and improve student outcomes when creatively deployed.
Tracey Cesen
Apr 6, 20252 min read


Leading like a human: Remote teams
“If you want to be a great leader, remember to treat all people with respect at all times. For one, because you never know when you’ll need
Tracey Cesen
May 24, 20243 min read


Forever Human AI is now an official ServiceNow partner!
This week, Forever Human.ai achieved a major milestone - we are now officially a sanctioned ServiceNow partner! Once we were approved, an...
Tracey Cesen
May 4, 20241 min read


Let's meet at Knowledge in Vegas!
I'm so looking forward to attending my first ServiceNow Knowledge conference next week (May 7-9th) in Las Vegas. Having been to lots of...
Tracey Cesen
May 1, 20241 min read


Is Forever Human.ai the right ServiceNow partner for you?
Having spent over 25 years in technology and digital transformation on both the client and side provider side, I've learned the value of...
Tracey Cesen
Apr 23, 20242 min read


Why ServiceNow?
As I thought through the launch of Forever Human.ai, I knew I wanted to select a great platform with potential for big human impact as a....
Tracey Cesen
Apr 23, 20241 min read
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