Mike leads our team of top-tier technical talent and is passionate about building things the right way on the platform (including the AI we're actually getting into production, not just talking about). Mike has spent years at top ServiceNow consultancies, but he also has client-side experience that shapes how he thinks. What's especially rare is how he combines technical depth with business and technical architecture. Mike can not only go deep on the platform, but also design maintainable, scalable solutions that map to actual business outcomes and clearly explain the technical and forward-looking implications of each decision.

Andrea has pure shipping energy. Throughout her career, she’s led major transformation and platform initiatives at top multinational corporations. At Forever Human.ai, she runs through walls to get things done for our clients. She'll do whatever it takes: managing client-side talent, wrangling other vendors, pushing our team. Nothing stops her from crossing the finish line. With her client-side PMO and executive background, you can trust Andrea to know exactly which levers to pull.

Carl has over 20 years of experience helping companies solve critical problems through pre-built and custom technology solutions - including, most recently, ServiceNow and Moveworks agentic AI. He previously worked with a leading ServiceNow Elite Partner as well as several global technology and business consulting firms. Carl understands both enterprise complexity and the ServiceNow ecosystem, and he has a gift for aligning the right people with the right customers to drive the right outcomes.

Stacey started in enterprise IT, building and running service desks and global ITSM functions over 20 years ago. There, she discovered early that how people experience technology matters just as much as the technology itself, and learned both the pitfalls to avoid and the tactics that drive real progress. Stacey has also scaled consulting and IT services companies into industry leaders and spent 10+ years leading Elite ServiceNow partners. At Forever Human.ai, she helps clients maximize their ServiceNow investment to realize business outcomes faster and scale their results with alignment and clarity.

Tracey has spent her career at the intersection of technology and human experience, and she has the scar tissue to prove it. Having been in leadership on both the client and professional services sides, Tracey has seen firsthand what separates transformations that stick from those that don't. She moves fluidly from discussing business and AI strategy in the boardroom to roadmaps, use cases, and execution plans with key stakeholders. At her core, Tracey is doer - a human deeply committed to making everything around her better, and building a team that does the same.