Mike leads our team of top-tier technical talent and is passionate about building things the right way on the platform (including the AI we're actually getting into production, not just talking about). Mike has spent years at top ServiceNow consultancies, but he also has client-side experience that shapes how he thinks. What's especially rare is how he combines technical depth with business and technical architecture. Mike can not only go deep on the platform, but also design maintainable, scalable solutions that map to actual business outcomes and clearly explain the technical and forward-looking implications of each decision.

Andrea has pure shipping energy. Throughout her career, she’s led major transformation and platform initiatives at top multinational corporations. At Forever Human.ai, she runs through walls to get things done for our clients. She'll do whatever it takes: managing client-side talent, wrangling other vendors, pushing our team. Nothing stops her from crossing the finish line. With her client-side PMO and executive background, you can trust Andrea to know exactly which levers to pull.

Kevin is someone who cares deeply about people and the relationships behind the business. After more than two decades in IT and professional services, he also knows the field - and the challenges our clients face - inside and out. In the last chapter of his career, Kevin helped scale a ServiceNow consultancy into one of the ecosystem’s most talked-about growth stories, culminating in a major acquisition. Now, he’s leveraging his relationship-first approach at Forever Human, leading us in building a high-quality growth engine for our clients and our team.

Carl has over 20 years of experience helping companies solve critical problems through pre-built and custom technology solutions - including, most recently, ServiceNow and Moveworks agentic AI. He previously worked with a leading ServiceNow Elite Partner as well as several global technology and business consulting firms. Carl understands both enterprise complexity and the ServiceNow ecosystem, and he has a gift for aligning the right people with the right customers to drive the right outcomes.

Ruby makes execution look simple. She has an impressive ability to take an early-stage idea, sharpen it, and turn it into action, connecting people, processes, and technology so that teams can run smoothly and consistently deliver on their vision. With years of experience helping companies strengthen their operations, Ruby has a true knack for finding ways to maximize individual strengths and creating systems that help our people do their best work.

Tracey has spent her career at the intersection of technology and human experience, and she has the scar tissue to prove it. Having been in leadership on both the client and professional services sides, Tracey has seen firsthand what separates transformations that stick from those that don't. She moves fluidly from discussing business and AI strategy in the boardroom to roadmaps, use cases, and execution plans with key stakeholders. At her core, Tracey is doer - a human deeply committed to making everything around her better, and building a team that does the same.